Rental Solutions FAQ
Q. I have a large order. Should I place my order on line?
A. We prefer in that situation, that you call 1-800-WALKIES(925-5437) to speak to a Rental Sales Rep for a more customized quote to meet to your specific rental needs
Q. Once I place my order, what happens next?
A. One of our rental service representatives will contact you to review your order. The dates, quantity and location will confirmed to ensure accuracy and arrangements would be made take care of your deposit.
Q. What number should I call if I have a question or problem with my order?
Q. In addition to Renting Radios I would like to have some one on site to help with distribution and inventory management. Do you offer such a service?
A. Yes we do. Depending on your dates and market we can offer you a very competitive rate for staffing.
Q. What is the talk range of the radio signals?
A. 2-way radio coverage range is approximately 1-mile outdoors. Indoor coverage varies based on construction of the building where the equipment is being used. Large Convention Centers are normally covered within a given Hall. In hotel applications, at least multiple floors are covered.
If you have specific coverage questions please call 1-800-WALKIES(925-5437). We have a database consisting of past rentals, which can help you to choose the right equipment for your work area.
Q. How many channels do your radios have?
A. We own and rent thousands of radios during any given week. Over 75% of our equipment consists of 16 channel radios and the rest have even more channels.
Q. Do you rent Intrinsically Safe Radios?
A. Yes. We have a large inventory of I/S radios.
Q. What kind of accessories do you offer with your radios?
A. For 2-way radios we offer Audio Accessories including: Speaker Microphones, Light Headsets, Double Headsets and Ear microphones.
Q. How long do batteries last?
A. On average Motorola radio batteries last about 8 hours.
Q. How many batteries do I get with an order?
A. We always include a minimum of an additional 50% of the order size at no cost (20 radios = 10 spare batteries.)
If you require more spare batteries due to the nature of your event, please note your request in the comment section when placing your order.
Q. Do I need a FCC license to rent from you?
A. No. We have National FCC Frequencies that are programmed into your radios. Additionally we can program/match radios to your frequencies should you request that option.
Q. What radio brands do you have?
Q. What is a Repeater?
A. A repeater is installed in a fixed location with the intent of coverage enhancement. Multi-story buildings are covered more thoroughly and dead spots are removed. The building’s construction, number of floors and the presence of steel and concrete determine range
A. We offer International Dialing. However, for your protection this feature is not activated unless requested